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Everything worth knowing about your Haven session. Anything else, we’re a call away.
GET IN TOUCHIf I book, will it be just me/my guests and I in the session?
No, our Haven Wellness sessions are shared, meaning you will be enjoying the space alongside other guests who have also booked that session. Haven is designed as a communal wellness space, where like-minded individuals come together to unwind, restore, and reconnect.
We believe in the power of shared experiences, where everyone respects each other’s space, creating a safe and inclusive environment for all. Each session is carefully capped to ensure a comfortable and intimate experience for every guest.
That said, if you’re looking for a private experience, we do offer one private booking per day. These must be arranged in advance, with full payment required to secure your session.
Do we need to bring our own towels?
No need! We provide fresh towels for all guests as part of your session. Just bring yourself, and we’ll take care of the rest.
What do we get in the Haven Wellness session?
Your 90-minute Haven Wellness session gives you unrestricted access to our premium wellness facilities, including:
- Traditional Finnish Sauna (85-90°C)
- Eucalyptus & Peppermint-Infused Steam Room (45-50°C)
- 38°C Heated Magnesium Mineral Pool
- 6-7°C Ice Plunge Pool
All within a beautifully designed, calming communal space where you can fully immerse yourself in relaxation and self-care.
What time do you open and close?
Our operating hours are:
- Monday - Sunday: 10am - 10pm
Please check our booking system for session availability.
Can I book a private session?
Yes! We offer private bookings upon request for those looking to have the space to themselves.
- Only one private booking is available per day.
- Private bookings must be arranged in advance.
- Full payment is required at the time of booking.
- Contact us directly to check availability.
Do you have ladies-only sessions?
Yes! We offer dedicated ladies-only sessions, designed to provide a comfortable and inclusive space for women who prefer a private setting. These sessions can be found on our booking page.
What time should I arrive for my session?
We recommend arriving 10-15 minutes before your scheduled session. This allows time for check-in, getting settled, and making the most of your full 90-minute experience.
What temperature are your pools?
- Ice Pool: Maintained at 6-7°C for optimal cold therapy benefits.
- Heated Magnesium Mineral Pool: Kept at 38°C for deep relaxation and recovery.
What temperature is your sauna and steam room?
- Traditional Finnish Sauna: Maintained at 85-90°C, designed to achieve authentic Finnish löyly.
- Steam Room: Kept at 45-50°C, infused with eucalyptus and peppermint essential oils for added respiratory and relaxation benefits.
All answered? Pick your pass.
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Start with three sessions for $99, or book a single 90-minute reset today. Sauna, steam, ice and mineral pool, all included, all in one price.